How it Works
Whatever care your loved one needs, we’ll work quickly to help find a solution. And we know care needs can change, so our plans are always flexible, too.
Step 1
We start with a friendly chat, taking time to get to know you and understand exactly what you need from us. This is also your chance to ask any questions you may have. But don’t worry – we’ll also send you an information pack so you can consider things in your own time and we’re always at the end of the phone if you think of something you forgot to ask.
Step 2
A free home assessment. This allows us to properly understand your home care needs and assess appropriate levels of support.
Step 3
We’ll put together a personalised care plan.
Step 4
Time to meet your team. After we’ve selected the right support and brought them up to speed with your loved one’s needs, we’ll introduce everyone in a relaxed, but suitable setting – paving the way for a great relationship.Â
Step 5
Time to meet your team. After we’ve selected the right support and brought them up to speed with your loved one’s needs, we’ll introduce everyone in a relaxed, but suitable setting – paving the way for a great relationship.Â
