Our Story
Our journey into social care was inspired by the experiences we as a family have had over the past years, working with vulnerable people who cannot afford to achieve their well-being without the support of others. Most of it was a success story, even though there are minority times where we had isolated cases of working with prejudiced individuals who were not appreciative of our efforts. Regardless we insisted on providing the best if service at all times.
Why Choose Us?
Whether your loved one needs help for a few hours or around the clock, Mech Healthcare can provide peace of mind. Not only do our clients receive high-quality, professional care, but they also benefit from many other advantages:
Quality
Family
Dignity
Security
Professionalism
Care
Flexibility
Cost Effective
Our Aims and Objectives
Person centered care forms the core of the service we provide here at Mech Healthcare and our staff are committed to meeting our aims and objectives:
- To deliver a service of the highest quality that will improve & sustain the client’s overall quality of life.
- To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion, while respecting client’s right to independence, privacy, dignity, fulfilment, and the rights to make informed choices.
- To ensure that client’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
- To match the nominated Care Worker as closely as possible with the client, and respecting the need to change the Care Worker in the event of subsequent non -compatibility.
- To manage the Care Service efficiently and effectively to make best use of resources and to maximise value for money for the Purchaser / Service User.
- To involve service users and carers in the provisions, management and development of services, which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of our service users.
- To ensure that all service users are aware of the procedures of making compliments, comments and complaints.
- To deliver a service of the highest quality that will improve & sustain the client’s overall quality of life.